Billion Dollar Marketplace

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Billion Dollar Marketplace Accelerates Seller Onboarding with Openmart's AI-Powered Solutions

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Challenge

This marketplace struggled with a slow, costly seller qualification process that limited growth and diversity:

• Lengthy Verification: Manual onboarding took weeks, delaying time-to-market.
• High Operational Costs: Labor-intensive methods drove expenses up.
• Limited Qualified Leads: Ineffective data scraping resulted in fewer top-quality sellers.

"Our goal is to provide a seamless experience for both buyers and sellers," said Operations Manager . "However, the slow and costly seller onboarding process was a bottleneck that prevented us from achieving our growth targets."

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Solution

Partnering with Openmart, the company integrated AI-driven data scraping and qualification tools to:

• Speed Up Verification: Reduce the process from weeks to minutes.
• Cut Costs: Lower operational expenses by minimizing manual work.
• Increase Qualified Leads: Efficiently identify more high-quality sellers.

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Outcome

The collaboration with Openmart led to transformative results for Whatnot:

• Faster Onboarding: Seller qualification turnaround was reduced significantly and allowed for rapid platform expansion.
• Significant Cost Reduction: Operational costs decreased by more than 50%, allowing resources to be spent elsewhere.
• Growth in Platform Diversity: Over 100% increase in qualified sellers enriched the marketplace with a wider variety.

"Openmart's technology has been a game-changer for us," the Operations Manager  concluded. "We can now onboard sellers swiftly and efficiently, which has not only reduced our costs but also significantly boosted our platform's growth."

By partnering with Openmart, the company successfully streamlined its seller onboarding process, reduced costs, and significantly increased the number of qualified sellers.