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UX Design and Neural Networks: A Tale of Two Systems

Robbie Liu, Richard He
August 19, 2024
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Designing a User Interface Like Training a Neural Network: A Parallel You Didn’t See Coming!

Ever thought that designing a user interface is like training a neural network? As someone knee-deep in tech, I've stumbled upon an intriguing parallel. Let's dive into how UX design, specifically the process of shielding domain knowledge and mapping customer results to actions, is like the inner workings of a neural network. Get ready for some fun and technical insights, and see how backpropagation has a UX twin!

“Design is not just what it looks like and feels like. Design is how it works.” – Steve Jobs

The Three Layers of UX Design

Take a look at the diagram above. It breaks down the UX design process into three layers:

1. Settings to Customize for Different Results Patterns

2. Domain Knowledge: How Each Cause Affects Results

3. Results: What Users Care About

These layers can be likened to the architecture of a neural network, where we have:

- Input Layer

- Hidden Layers

- Output Layer

Input Layer: Settings to Customize Results

In UX design, the first layer involves settings that allow users to customize their experience. Think of this as the input layer of a neural network, where raw data or user preferences are fed into the system. Just as the input layer sets the stage for processing data, customizable settings empower users to define their desired outcomes.

Hidden Layers: Domain Knowledge

The hidden layers in a neural network process the input through various nodes, applying learned weights and performing calculations to shape the final result. Similarly, the **domain knowledge** layer in UX design processes the settings to understand how each choice impacts the outcome.

This is where complexity is managed. In both cases, the goal is to shield users from this complexity.

In a neural network: The hidden layers abstract the intricate computations.  

In UX design: We hide the detailed domain knowledge, ensuring users only see what they need.

This abstraction is key to creating a seamless experience.

Output Layer: Results Users Care About

The output layer of a neural network delivers the final processed data—whether it's a prediction, classification, or another outcome. In UX design, this corresponds to the results that users care about. The interface or end result must be intuitive, relevant, and aligned with user expectations.

Just as a well-tuned neural network provides accurate results, a well-designed UX interface meets user needs effectively. The better the hidden layers (or the processing of domain knowledge), the more satisfying the output.

The Diagram: Translating Circles and Lines

In the diagram, the three circles at the top represent the different settings that users can customize to influence results. The four circles at the bottom depict the final results that users care about. The lines connecting these circles represent the domain knowledge, showing how different settings impact various outcomes.

Neural network analogy:

The top circles = Input neurons receiving raw data  

The bottom circles = Output neurons presenting the final results  

The connecting lines = Weights and connections in the hidden layers

This parallels UX design, where user settings (input) are processed through domain knowledge (hidden layers) to deliver results (output) that align with user needs.

Backpropagation vs. UX Design Feedback

Now, let's talk about refinement.

In neural networks, backpropagation adjusts the weights of the hidden layers based on the error rate in the output. This iterative process improves accuracy over time.

In UX design, user testing and feedback act as our "error rate." By analyzing where users struggle or deviate from the intended path, we can iteratively refine the design. Just as backpropagation helps a neural network learn, user feedback helps UX designers enhance the interface.

Insights and Takeaways

Abstraction is Key: Just as hidden layers abstract complexity in neural networks, effective UX design hides the intricate domain knowledge from users, presenting only what is necessary.

Iterative Improvement: Both neural networks and UX design rely on iterative processes to refine outcomes. Backpropagation in neural networks mirrors feedback loops in UX design, emphasizing continual learning and adjustment.

User-Centric Approach: The ultimate goal is to deliver results that users care about. Whether through a neural network's output layer or a well-designed user interface, the focus remains on meeting user needs effectively.

In conclusion, the parallels between UX design and neural network architecture are striking. Both involve input processing, hidden complexity, and user-focused output. By understanding these similarities, we can leverage insights from one field to enhance the other, creating more intuitive and effective user experiences.

Happy designing (and neural networking)!