Who is the CEO of Gong Cha?

Who is the CEO of Gong Cha?

Paul Reynish is the Global CEO of Gong Cha, one of the world’s most recognizable bubble tea franchises. Appointed in July 2022, Reynish brings decades of experience in managing international retail and quick-service restaurant brands. Under his leadership, Gong Cha continues to expand its global presence, delighting customers with its authentic Taiwanese bubble tea offerings.  

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About Paul Reynish

Paul Reynish, based in London, England, has a proven track record of driving growth and transformation in franchise-based businesses. Before joining Gong Cha, Reynish held leadership roles at prominent brands like Five Guys, Dunkin' Brands, and Subway. His strategic expertise lies in franchising, brand management, and international market expansion.

At Gong Cha, Reynish oversees operations across its 20+ countries, ensuring consistent quality and innovation while fostering the brand's unique identity. His emphasis on sustainability, customer engagement, and local adaptation has been key to Gong Cha's ongoing success.

Education

• University of Florida: Diploma in Hospitality Management (2000–2001)
• Victoria University of Wellington: Bachelor of Commerce and Administration (BCA) in Marketing (1993–1995)

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Work History

Gong Cha Global: Global CEO (July 2022–Present)

• Oversees the operations and strategic expansion of Gong Cha in over 20 countries.
• Drives innovation in product offerings while maintaining the brand's authenticity and quality.

‍Intertek Alchemy: President (2021–2022)

• Led operations for a training and compliance platform for frontline workers, focusing on operational excellence.

Five Guys Enterprises: President & CEO International (2017–2020)

• Spearheaded international growth, opening new markets in Europe and Asia.

Dunkin' Brands: VP International & CMO International (2010–2017)

• Played a pivotal role in expanding Dunkin' Donuts across Asia and other international markets.

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Why is Gong Cha Unique?

Gong Cha is celebrated for its high-quality tea offerings, customizable beverages, and commitment to its Taiwanese roots. Under Paul Reynish’s leadership, the brand has successfully balanced tradition with modern consumer trends, introducing innovative flavors and sustainable practices. With a presence in more than 20 countries, Gong Cha continues to lead the bubble tea market, setting benchmarks for quality and customer experience.

Reynish's global expertise has helped Gong Cha strengthen its market position while exploring new growth opportunities. His focus on building strong franchise partnerships and fostering a cohesive global brand identity ensures that Gong Cha remains a favorite among bubble tea enthusiasts worldwide.